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Head of Operations, Humanitarian Resilience and Response

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Country: Norway
Organization: Norwegian Capacity
Closing date: 13 Jun 2021

NORCAP, part of the Norwegian Refugee Council, solves challenges in the humanitarian, development and peacebuilding sectors in order to better protect vulnerable people’s lives and rights. We build partnerships, promote more effective ways of working and provide skilled experts to develop capacity. Since 1991 NORCAP has provided expertise to approximately 10,000 missions across the globe.

We work with and through our partners to address challenges via three core activities:

  • We develop partnerships with regional and global organisations and national stakeholders. We believe working together in a coordinated and sustainable manner is the best way to reduce needs, risks and vulnerability over time.
  • We seek and promote more effective ways of working at the global level and in the field. Our aim is not only to reduce needs, but also to create choice and opportunity for vulnerable people.
  • We deploy skilled experts to develop our partner’s capacity. Given their independence from agendas and interests of the organisations they are deployed to, our experts are well placed to identify and address challenges, improve collaboration and encourage new and innovative approaches.

Your role

The Humanitarian Response and Resilience Section leads the strategic development of NORCAP's humanitarian and resilience efforts. The section is responsible for NORCAP’s flagship operations and reputation as a world leading provider of rapid and effective crisis response and integrated response programming. To secure and strengthen this position, the Head of Operations’ responsibilities includes:

  • Line management and follow-up of direct reports
  • Operational management of teams, including resource allocation and implementation of action plans in accordance with strategies and budgets
  • Facilitating good information flow and communication between teams and relevant internal and external stakeholders
  • Developing procedures to capture learning to continuously improve the deployment process
  • Exploring and securing relevant fundraising opportunities
  • Proactive maintenance, development and quality assurance of key partnerships and related agreements
  • Production and application of advocacy, analysis and information from the field
  • Ensuring that Duty of Care and adequate security arrangements are in place for all the section’s experts on mission
  • Function as focal point for experts, their next of kin and partners in case of critical incidences

Your Profile

  • Relevant higher education
  • More than seven (7) years of relevant experience and a minimum two (2) years of management/leadership experience
  • Knowledge and experience of working with HR related processes
  • Significant understanding of the UN system and humanitarian sector
  • Knowledge of the particular challenges facing deployments within an international context
  • Proven experience from project and grants management, planning and budget processes
  • Proven experience developing proposals and both financial and narrative reporting to government donors, UN or similar
  • Excellent interpersonal and communication skills
  • Ability to adapt and thrive under changing circumstances
  • Fluency in English, both written and verbal, is required while additional UN languages are an advantage

To learn more about the specific responsibilities, please see the full Job Description here

We can offer:

  • We can offer a strongly committed, challenging and international work environment in a large, world-renowned humanitarian organisation.
  • The position is a full-time, permanent position at our Head Office in modern locations in central Oslo.
  • Salary by agreement, good pension and insurance schemes.

For more information about the role, please contact Head of Recruitment and Development Unit, Peder Apall-Olsen, peap@nrc.no or Director of Humanitarian Response and Resilience Section, Kjersti Haraldseide , kjersti.haraldseide@nrc.no

All NRC employees are expected to work in accordance with the organisation's values; To be dedicated, innovative, inclusive and accountable are attitudes and beliefs that shall guide our actions and relationships.

How to apply:

To apply, please follow this link


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